TERMS OF SERVICE
PIREX SOLUTIONS LLC
Last Updated: March 2026
1. OVERVIEW
These Terms of Service govern your access to and use of the services provided by Pirex Solutions LLC, a subsidiary of Pirex Holdings LLC, incorporated in Delaware with principal offices at 205 N Michigan Ave, Suite 810, Chicago, Illinois 60601. By submitting a membership inquiry, activating a membership, or accessing any facility in the Pirex Solutions network, you agree to be bound by these Terms in full.
If you are entering into these Terms on behalf of a company, fleet, or other legal entity, you represent that you have the authority to bind that entity to these Terms. References to “you” and “Member” include both individual operators and the entities they represent.
2. DEFINITIONS
Member means any individual or entity that has activated a paid membership with Pirex Solutions LLC.
Facility means any privately owned, operated, or managed parking location made available to Members through the Pirex Solutions network.
Facility Partner means the owner or operator of a Facility that has entered into a separate agreement with Pirex Solutions LLC to make spaces available to Members.
Network means the collective group of Facilities available to Members under their membership plan.
Access Credentials means any gate code, key fob, access card, digital credential, or other means of entry provided to a Member for access to a Facility.
Membership Plan means the specific plan selected by the Member at activation, including Essential, Pro, or Enterprise, each with its own terms, pricing, and coverage scope.
3. MEMBERSHIP
3.1 Eligibility. Membership is available to CDL licensed drivers, owner-operators, fleet managers, and commercial transportation companies operating legally within the United States. Pirex Solutions reserves the right to deny or revoke membership at its sole discretion.
3.2 Activation. Membership becomes active upon receipt of payment and issuance of Access Credentials. Pirex Solutions targets Access Credential delivery within 24 hours of payment confirmation but does not guarantee this timeframe in all circumstances.
3.3 Plans. Members select a plan at activation. Plan details, pricing, and coverage are described at pirexsolutions.com and are subject to change with 30 days written notice to active Members.
3.4 Account Responsibility. Members are responsible for all activity associated with their account and Access Credentials. Access Credentials are non-transferable and may not be shared with any person not covered under the Member’s plan. Sharing credentials constitutes grounds for immediate termination without refund.
3.5 Fleet and Enterprise Accounts. Fleet and Enterprise Members may designate authorized operators under their account. The fleet account holder is responsible for the conduct of all designated operators at any Facility in the network. Pirex Solutions must be notified promptly of any changes to authorized operators.
4. BILLING AND PAYMENT
4.1 Fees. Membership fees are charged monthly in advance. Current pricing is listed at pirexsolutions.com. Pirex Solutions reserves the right to adjust pricing with 30 days written notice to active Members.
4.2 Payment. Members authorize Pirex Solutions to charge the payment method on file on a recurring monthly basis until membership is cancelled. All fees are in US dollars.
4.3 Failed Payments. If a payment fails, Pirex Solutions will attempt to notify the Member and may suspend Access Credentials until payment is resolved. Membership is not guaranteed to remain active during a period of failed or outstanding payment.
4.4 No Refunds. All membership fees are non-refundable. Cancellation stops future charges but does not entitle the Member to a refund of any fees already paid for the current billing period.
4.5 Taxes. Members are responsible for any applicable taxes associated with their membership fees.
5. CANCELLATION
5.1 Member Cancellation. Members may cancel at any time by contacting Pirex Solutions in writing at the contact information listed on pirexsolutions.com. Cancellation takes effect at the end of the current billing period. Access Credentials are deactivated at cancellation effective date.
5.2 Cancellation by Pirex Solutions. Pirex Solutions may cancel or suspend any membership immediately and without refund for violation of these Terms, misuse of Access Credentials, damage to any Facility, threatening or abusive conduct toward any Facility Partner or Pirex Solutions personnel, or any conduct that Pirex Solutions determines in its sole discretion to be harmful to the network, its partners, or other Members.
5.3 Effect of Cancellation. Upon cancellation, all Access Credentials are deactivated and the Member forfeits all access rights to the network. Any outstanding obligations survive cancellation.
6. FACILITY ACCESS AND USE
6.1 Access Rights. Membership grants a limited, non-exclusive, non-transferable license to access designated Facilities in the Member’s plan coverage area. This license does not constitute a lease, bailment, or any property interest in any Facility.
6.2 Facility Rules. Members must comply with all posted rules, instructions, and requirements at each Facility, including rules established by the Facility Partner. Pirex Solutions is not responsible for rules that vary between Facility locations.
6.3 Authorized Use. Facilities are to be used solely for the parking of licensed commercial vehicles operated by the Member or authorized operators under the Member’s account. Facilities may not be used for vehicle repairs, commercial transactions, storage of hazardous materials, or any activity not expressly permitted.
6.4 Condition of Vehicle. Members are responsible for ensuring their vehicle does not leak hazardous fluids, fuel, or materials onto Facility property. Members may be held liable for remediation costs resulting from vehicle leaks or spills.
6.5 Compliance with Law. Members must comply with all applicable federal, state, and local laws while accessing and using any Facility, including all hours of service regulations and commercial vehicle requirements.
6.6 Facility Availability. While Pirex Solutions makes commercially reasonable efforts to maintain network availability, Facility access may be interrupted due to maintenance, weather, Facility Partner requirements, or circumstances outside Pirex Solutions’ control. Pirex Solutions does not guarantee uninterrupted access to any specific Facility at any specific time.
7. VEHICLES AND PROPERTY
7.1 No Bailment. Pirex Solutions is not a bailee of any vehicle or property. Membership does not create a bailment relationship between the Member and Pirex Solutions or between the Member and any Facility Partner. Pirex Solutions assumes no responsibility for the safekeeping of any vehicle or property left at any Facility.
7.2 Vehicle Security. Members are solely responsible for securing their vehicle and any cargo, equipment, or property associated with their vehicle while at any Facility. Pirex Solutions does not guarantee the security of any vehicle or its contents.
7.3 Damage to Vehicles. Pirex Solutions is not liable for any damage to a Member’s vehicle or property occurring at any Facility, including but not limited to theft, vandalism, weather damage, or damage caused by other vehicles or third parties.
7.4 Abandoned Vehicles. Any vehicle remaining at a Facility beyond the Member’s authorized access period without prior authorization may be considered abandoned and may be towed at the Member’s expense.
8. INSURANCE
Members are required to maintain valid and current commercial auto insurance covering their vehicle and cargo at all times. Proof of insurance may be requested by Pirex Solutions or any Facility Partner at any time. Pirex Solutions does not provide insurance coverage of any kind for Member vehicles, cargo, or property. Pirex Solutions is not responsible for any loss or damage not covered by the Member’s insurance.
9. LIMITATION OF LIABILITY
9.1 No Consequential Damages. To the maximum extent permitted by applicable law, Pirex Solutions LLC, its parent Pirex Holdings LLC, its subsidiaries, officers, employees, agents, and Facility Partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost revenue, lost cargo value, missed deliveries, or loss of business opportunity, arising out of or related to membership or use of any Facility.
9.2 Liability Cap. To the maximum extent permitted by applicable law, the total liability of Pirex Solutions to any Member for any claim arising out of or related to these Terms or membership shall not exceed the total membership fees paid by that Member in the three months immediately preceding the claim.
9.3 Essential Basis. The limitations in this Section reflect a fair allocation of risk and form an essential basis of the agreement between the parties. Pirex Solutions would not provide membership services on the terms described without these limitations.
10. INDEMNIFICATION
Members agree to defend, indemnify, and hold harmless Pirex Solutions LLC, Pirex Holdings LLC, their subsidiaries, officers, employees, agents, and Facility Partners from and against any claims, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to the Member’s use of any Facility, violation of these Terms, violation of any applicable law, or the conduct of any authorized operator under the Member’s account.
11. PRIVACY AND DATA
11.1 Data Collection. Pirex Solutions collects personal and business information necessary to operate the membership program, including name, contact information, vehicle information, payment details, and access activity. This information is used to manage membership, operate the network, and communicate with Members.
11.2 Data Sharing. Pirex Solutions may share necessary Member information with Facility Partners for the purpose of granting and managing access. Pirex Solutions does not sell Member personal information to third parties for marketing purposes.
11.3 Communications. By activating membership, Members consent to receiving service-related communications from Pirex Solutions by email, phone, or text message. Members may opt out of non-essential communications at any time.
11.4 Data Security. Pirex Solutions implements commercially reasonable measures to protect Member data but cannot guarantee the absolute security of any information transmitted or stored.
12. INTELLECTUAL PROPERTY
All content on pirexsolutions.com and materials produced by Pirex Solutions, including the Pirex Solutions name, logo, and platform technology, are the property of Pirex Solutions LLC or Pirex Holdings LLC and are protected by applicable intellectual property laws. Members may not reproduce, distribute, or use any Pirex Solutions materials without express written consent.
13. MODIFICATIONS TO TERMS
Pirex Solutions reserves the right to modify these Terms at any time. Material changes will be communicated to active Members with at least 30 days written notice by email. Continued use of membership after the effective date of any modification constitutes acceptance of the updated Terms. If a Member does not agree to modified Terms, their sole remedy is to cancel membership before the effective date.
14. GOVERNING LAW AND DISPUTES
14.1 Governing Law. These Terms are governed by the laws of the State of Delaware without regard to its conflict of law provisions.
14.2 Dispute Resolution. Any dispute arising out of or related to these Terms or membership shall first be submitted to good faith negotiation between the parties. If not resolved within 30 days, disputes shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration shall take place in Chicago, Illinois. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
14.3 Class Action Waiver. Members waive any right to participate in any class action lawsuit or class-wide arbitration against Pirex Solutions. All disputes must be brought in the Member’s individual capacity.
14.4 Exceptions. Nothing in this Section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or prevent unauthorized use of the network.
15. GENERAL PROVISIONS
15.1 Entire Agreement. These Terms, together with the Member Agreement and any Enterprise agreement executed by the Member, constitute the entire agreement between the Member and Pirex Solutions with respect to membership and supersede all prior discussions, representations, and agreements.
15.2 Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect.
15.3 No Waiver. Failure by Pirex Solutions to enforce any provision of these Terms does not constitute a waiver of the right to enforce that provision in the future.
15.4 Assignment. Members may not assign their membership or any rights under these Terms without written consent from Pirex Solutions. Pirex Solutions may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.
15.5 Contact. Questions regarding these Terms may be directed to Pirex Solutions LLC at 205 N Michigan Ave, Suite 810, Chicago, Illinois 60601 or through the contact form at pirexsolutions.com.
These Terms of Service were prepared for operational use by Pirex Solutions LLC. They are not a substitute for advice from a licensed attorney. Pirex Solutions LLC should have these Terms reviewed by qualified legal counsel before publishing them on its website or incorporating them into membership agreements.